Terms and Conditions
Welcome to Freepen Publishing LTD!
By accessing or using our website, bookstore, or publishing services, you agree to the following Terms and Conditions. Please read them carefully before using our services.
1. Acceptance of Terms
By visiting our website, purchasing products, or engaging our publishing services, you agree to comply with and be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree, please do not use our website or services.
2. About Freepen Publishing LTD
Freepen Publishing LTD is a registered publishing company engaged in publishing, typesetting, printing, writing, and editorial services, as well as the sale of books, magazines, journals, and educational materials.
We aim to provide high-quality literary content and exceptional publishing support for authors, students, and readers.
3. Use of Our Website
When using our website, you agree to:
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Provide accurate and up-to-date information when creating an account or making a purchase.
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Use the site only for lawful purposes.
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Not engage in any activity that may harm, disable, or interfere with the website’s operation.
We reserve the right to suspend or terminate any user account that violates these rules.
4. Orders and Payments
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All orders placed through our bookstore are subject to availability and confirmation.
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Prices are displayed in Nigerian Naira (₦) or as otherwise stated.
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Payments are processed securely through trusted partners such as Flutterwave or other approved gateways.
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Once payment is confirmed, you will receive a confirmation email with details of your purchase.
5. Shipping and Delivery
We strive to deliver all book orders promptly.
Delivery timelines may vary depending on your location and product availability.
Freepen Publishing LTD is not responsible for delays caused by courier services or unforeseen circumstances.
6. Refunds and Returns
We handle refunds or replacements only for items that are:
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Defective or damaged on arrival, or
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Incorrectly shipped due to our error.
Requests for returns must be made within 7 business days of receiving your order.
Digital products (e-books, PDFs, etc.) are non-refundable once downloaded.
7. Intellectual Property
All content on this website — including text, logos, graphics, images, and publications — is the intellectual property of Freepen Publishing LTD or its licensors.
You may not reproduce, distribute, or modify any content without prior written permission.
8. Author Submissions
Authors who submit manuscripts or content for publication retain their copyright, unless otherwise agreed upon by a signed contract.
Freepen Publishing LTD reserves the right to review, edit, or decline submissions that do not align with our publishing standards or values.
9. Limitation of Liability
While we strive for accuracy, Freepen Publishing LTD shall not be liable for:
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Any loss, damage, or inconvenience arising from the use or inability to use our website or services.
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Errors, omissions, or delays in publication or delivery beyond our reasonable control.
10. External Links
Our website may contain links to third-party websites.
We are not responsible for their content, security, or privacy practices.
11. Changes to Terms
We may update these Terms from time to time. Any changes will be posted on this page with the updated date. Continued use of our services after changes means you accept the revised terms.
12. Contact Us
For questions or concerns about these Terms and Conditions, please contact us at:
Email: freepen@lilyjokbooks.com
Address: NASIRU ELRUFAI CRESCENT GUZAPE, ABUJA,
AMAC, FCT
Phone: 08035877255